Chief Customer Success Officer
What is Benchmark Labs
Benchmark Labs is a venture-backed start-up working on improving weather forecasts for the agricultural and energy sectors. We are one of the six companies selected by Nextview’s Everyday Economy accelerator, we are part of The Maritime Alliance’s BlueTech Incubator, Plug and Play’s Insurtech Batch 8, and the Southern California Energy Innovation Network (SCEIN).
We work on providing tailored forecasts for specific locations around the globe by using publicly available datasets, information from IoT sensors, and novel machine learning techniques. We believe that we need to build upon traditional weather forecasting approaches that divide the world in grids but are not suited for making asset-specific decisions, as all the points inside of a grid receive the same information.
Our team is committed to helping growers feed the world while reducing water and energy waste. Our relationships with our customers and team members are governed by integrity, trust, honesty, professionalism, and open communication. We operate in an environment defined by collaboration and continuous improvement.
We are seeking an individual excited about bleeding-edge climate technology to scale up our customer success team. You will work directly with the CEO and CSO to onboard new customers and construct playbooks for product deployment and new hires.
Who we are
- A small core team alongside various contractors and mentors
- Upbeat collaborators who move fast while bringing compassion to the table
- Climate technologists who are passionate about fighting climate change while building a VC-scale business
Who you are
- Excited about bleeding-edge climate technology
- Passionate about collaborating on an early-mid stage startup
- Able to meet ambiguous problems head-on and bring innovative solutions
- 4+ years of experience in customer success and/or product management
Preferred experience & skills
- Experience in the agriculture industry (particularly in specialty crops like wine) is a plus!
- Experience in SaaS is a plus!
- Experience in early-stage startups is a plus!
Compensation & benefits
We offer a competitive salary, 401K, healthcare benefits, and stock options
Use the form to apply below. Please include your resume/cv and a cover letter explaining what excites you about working with Benchmark Labs in the environmental forecasting space.
Not sure if you’re a perfect fit but excited about Benchmark Labs? Please reach out to us using the form below and just put what role you would like to work in. We are filling many positions now and into the future.
Apply Here
This role has been filled.
With the support of
ACLYMATE
Benchmark Labs is a certified Climate Leader
Benchmark Labs is committed to offsetting its carbon footprint by supporting the operations of Hernando County Landfill Electric Generation, a relationship empowered by the Aclymate team.
Join our newsletter
Use the form to join our newsletter list. We will be sharing the latest articles, industry news and company news on a bi-weekly basis.
Company News
Learn about all the latest happenings at Benchmark Labs.
Benchmark Labs Launches In-Situ Evapotranspiration Forecasts
Benchmark Labs the leading provider of AI & IoT-driven weather forecasting solutions for the agriculture, energy, and insurance sectors is pleased to announce the global launch of their in-situ evapotranspiration forecasting technology. We previously talked about...
Benchmark Labs Selected As 2022 Cool Company
CALIFORNIA – 24 March 2022 – Benchmark Labs Inc. (Benchmark Labs), a leading provider of asset-specific environmental forecasting solutions is selected as a 2022 Cool Company by Connect San Diego. Connect San Diego defines a Cool Company as one of the fastest, most...
Meet Marshall Borrus — Benchmark Labs Deployed Engineer
2022 APRIL 07 -- We are very excited to announce a new addition to the team! Marshall Borrus joins Benchmark Labs as a Deployed Engineer with experience from Stanford University as a Research and Project Assistant as well as experience in the winemaking industry....
Meet Tom Cuppernull — Benchmark Labs Chief Product Officer
2022 MARCH 14 -- We are very excited to announce a new addition to the team! Tom Cuppernull joins Benchmark Labs as Chief Product Officer (CPO) with extensive product experience from Bloomberg LP with a focus on machine learning and data visualization. Let's learn a...
Metos USA Becomes A Benchmark Labs Preferred Hardware Provider
CALIFORNIA – 19 January 2022 – Benchmark Labs Inc. (Benchmark Labs), a leading provider of asset-specific environmental forecasting solutions and Metos USA by Pessl Instruments, a leading provider of IoT-driven weather sensors are excited to announce an integration...
Aclymate Certifies Benchmark Labs As A Climate Leader
COLORADO – 15 January 2022 – Benchmark Labs Inc. (Benchmark Labs), a leading provider of asset-specific environmental forecasting solutions becomes certified as a Climate Leader by Aclymate a provider of small business climate solutions. This certification means...
Benchmark Labs and AkinovA Unveil Macro Risk Data & Analytics Partnership
LONDON – 2nd November 2021 – Benchmark Labs Inc. (Benchmark Labs), a leading provider of asset-specific environmental forecasting solutions, and AkinovA Limited (AkinovA), an electronic marketplace for the transfer and trading of insurance risk, today, announce a...